Privacy Policy

Your Privacy Matters

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, and protect information provided through our website and any related services we operate.

Information We Collect

We may collect personal information when it is reasonably needed to respond to your enquiry, provide a service, process a request, or communicate with you. This may include details such as your:

• • Name
• • Phone number
• • Email address
• • Address or location
• • Enquiry details
• • Site or project information you choose to provide

We only collect information by lawful and fair means, and where appropriate, with your knowledge or consent.

How We Use Your Information

Personal information may be used to:

• • Respond to enquiries
• • Provide quotes or product information
• • Arrange showroom visits or consultations
• • Discuss delivery, installation, or site requirements
• • Improve our customer service
• • Communicate with you about requested services
• • Meet legal or administrative obligations

We do not sell your personal information.

Keeping Your Information Secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction. Information is only kept for as long as reasonably necessary for the purpose it was collected, or as required by law.

Sharing Personal Information

We do not publicly share personally identifying information. We may only share your information where:

• • You have given permission
• • It is required to provide a requested service
• • It is necessary to work with trusted service providers or contractors
• • We are required to do so by law

Any third parties involved in delivering services are expected to handle personal information responsibly.

External Website Links

Our website may contain links to other websites. We are not responsible for the content, privacy practices, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

Your Choices

You may choose not to provide personal information. However, this may limit our ability to respond to your enquiry or provide certain services. You may also contact us to request access to, correction of, or deletion of your personal information, subject to any legal requirements that apply.

Acceptance of This Policy

By using this website, you acknowledge this Privacy Policy and the way we handle personal information. For questions about this policy or how your information is managed, please contact us.